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AM (Application Management and Maintenance)

Boost your application efficiency with proactive management and maintenance

Your applications are the engine of your business, and to keep them running at 100%, you need proactive maintenance and an ongoing management approach. Our Application Management and Maintenance (AM) service is designed to ensure the longevity and performance of your IT products, backed by a full team and a focus on continuous improvement.

Interested?

What we offer

  • A complete team from the start

  • Service model with a structure of key indicators to measure the success and impact of our actions. Because what is not measured, is not improved.

  • Time to Market improvements to reduce the time to launch new features, ensuring that your business is always at the forefront, with fast and efficient deliveries

  • Cost reduction

  • Increasing quality and improving service perception

Our commitment

  • Guaranteed time for intervention and restoration

  • Quantitative level of maintenance and scalability

  • Continuous improvement to identify gaps

  • Innovation and technological surveillance

  • Risk management with mitigation action plan

  • Service quality plan and process automation

  • Compliance with ISO 9001, ISO 27001, ISO 20000 standards, ITIL best practices

Key elements of AM service

Organization

Governance

Core Services

Development team

Cross-functional team (UI/UX, Testing, Promesas team,…)

Methodology and platform

AGILE

ITIL

Atlassian (Jira, Confluence, Trello, Bamboo,…)

Scalability

User Support
Guards

Vertical growth (No. of personnel)

Horizontal growth (No. of squads)

Relationship model

Strategic

Tactical

Operational

SLAs and monitoring system

KGI’s

KPI’s

KMI’s

We want to offer you our ongoing commitment to ensure that your applications are always secure, efficient, and ready to face the future. Because we know that the success of your business depends on your applications working flawlessly. We won’t leave you behind.

Contact Us

Please send us any outstanding questions, suggestions or comments through this simple contact form.

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