Onizea SmartAI CRM
Customer Management with Artificial Intelligence
Onizea SmartAI CRM takes customer management to the next level by incorporating Artificial Intelligence to automate service, predict behavior, and generate new sales opportunities.
Our solution combines advanced CRM with generative AI and intelligent chatbots, including: Multichannel chatbot integration (web, WhatsApp, social media) capable of responding 24/7, learning from conversation history, and escalating to human agents only when necessary. Predictive analysis of customers and opportunities, identifying likelihood of purchase, churn, or cross-selling. Automation of sales flows from first contact to deal closing using low-code AI integrated with Odoo and other CRMs. Smart dashboards giving commercial management real-time insight into customers, leads, and campaign performance.