{"id":19120,"date":"2025-02-12T14:47:22","date_gmt":"2025-02-12T12:47:22","guid":{"rendered":"https:\/\/onizea.com\/gestao-e-manutencao-de-aplicacoes\/"},"modified":"2025-03-03T10:56:24","modified_gmt":"2025-03-03T08:56:24","slug":"gestao-e-manutencao-de-aplicacoes","status":"publish","type":"page","link":"https:\/\/onizea.com\/pt-pt\/servicos\/desenvolvimento\/gestao-e-manutencao-de-aplicacoes\/","title":{"rendered":"AM"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7p1rvos-68ba16a52c6e4e14b4e5ed5603e746cb\">\n.avia-section.av-7p1rvos-68ba16a52c6e4e14b4e5ed5603e746cb{\nbackground-color:#f2f2f2;\nbackground-image:unset;\n}\n<\/style>\n<div id='header_banner'  class='avia-section av-7p1rvos-68ba16a52c6e4e14b4e5ed5603e746cb main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-19120'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-733ey4s-17e3afbb170cbc8e12d8a52fdeeafb48\">\n#top .flex_column.av-733ey4s-17e3afbb170cbc8e12d8a52fdeeafb48{\nmargin-top:5px;\nmargin-bottom:0px;\n}\n.responsive #top #wrap_all .flex_column.av-733ey4s-17e3afbb170cbc8e12d8a52fdeeafb48{\nmargin-top:5px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-733ey4s-17e3afbb170cbc8e12d8a52fdeeafb48 av_one_full  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><section  class='av_textblock_section av-ocile4-3912d5026ee4f4666e60e005d78f7491 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"breadcrumb breadcrumbs avia-breadcrumbs\"><div class=\"breadcrumb-trail\" ><span  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BreadcrumbList\" ><span  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ListItem\" itemprop=\"itemListElement\" ><a itemprop=\"url\" href=\"https:\/\/onizea.com\/pt-pt\/\" title=\"Onizea\" rel=\"home\" class=\"trail-begin\"><span itemprop=\"name\">Home<\/span><\/a><span itemprop=\"position\" class=\"hidden\">1<\/span><\/span><\/span><\/div><\/div>\n<\/div><\/section><\/div><div class='flex_column_table av-6eqhl7w-1509797cb86ba407572a9801dc67c6fa sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6eqhl7w-1509797cb86ba407572a9801dc67c6fa\">\n.flex_column.av-6eqhl7w-1509797cb86ba407572a9801dc67c6fa{\npadding:0 22px 0 0;\nbackground-color:#f2f2f2;\n}\n<\/style>\n<div  id=\"header_banner_column_left\"  class='flex_column av-6eqhl7w-1509797cb86ba407572a9801dc67c6fa av_one_half  avia-builder-el-3  el_after_av_one_full  el_before_av_one_half  first no_margin flex_column_table_cell av-equal-height-column av-align-bottom  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lm91e332-8ce7f68f9a9187bacc610cf6f8032828\">\n#top .av-special-heading.av-lm91e332-8ce7f68f9a9187bacc610cf6f8032828{\npadding-bottom:20px;\n}\nbody .av-special-heading.av-lm91e332-8ce7f68f9a9187bacc610cf6f8032828 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lm91e332-8ce7f68f9a9187bacc610cf6f8032828 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lm91e332-8ce7f68f9a9187bacc610cf6f8032828 av-special-heading-h1 blockquote modern-quote  avia-builder-el-4  el_before_av_textblock  avia-builder-el-first '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >AM (Application Management and Maintenance)<\/h1><div class='av-subheading av-subheading_below'><p>Aumente a efici\u00eancia das suas aplica\u00e7\u00f5es com gest\u00e3o e manuten\u00e7\u00e3o proativas<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lm7zby1x-d022e699614e061f42b90e6648dc8171 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>As suas aplica\u00e7\u00f5es s\u00e3o o motor do seu neg\u00f3cio e, para as manter a funcionar a 100%, precisa de uma manuten\u00e7\u00e3o proativa e de uma abordagem de gest\u00e3o cont\u00ednua. O nosso servi\u00e7o de Gest\u00e3o e Manuten\u00e7\u00e3o de Aplica\u00e7\u00f5es (AM) <strong data-renderer-mark=\"true\">foi concebido para garantir a longevidade e o desempenho dos seus produtos de TI<\/strong>, apoiados por uma equipa completa e focada na melhoria cont\u00ednua.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-m3oe6u2h-679d22fcdedef3a5696dfc8b45bedf48-wrap avia-button-left  avia-builder-el-6  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/onizea.com\/pt-pt\/contato\/'  class='avia-button av-m3oe6u2h-679d22fcdedef3a5696dfc8b45bedf48 av-link-btn avia-icon_select-no avia-size-small avia-position-left avia-color-theme-color'   aria-label=\"Interessado?\"><span class='avia_iconbox_title' >Interessado?<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4gwmxqr-086269e500ade46118ee0118015e8646\">\n.flex_column.av-m4gwmxqr-086269e500ade46118ee0118015e8646{\nbackground:url(https:\/\/onizea.com\/wp-content\/uploads\/2024\/12\/a_modern_computer_screen_on_a_professional_desk_displaying_a_software_testing_dashboard_with_variou_qc8nsgldye6mx9wfpxkw_2-5-300x167.jpg) 50% 50% no-repeat scroll ;\n}\n<\/style>\n<div  id=\"header_banner_column_right\"  class='flex_column av-m4gwmxqr-086269e500ade46118ee0118015e8646 av_one_half  avia-builder-el-7  el_after_av_one_half  el_before_av_hr  no_margin flex_column_table_cell av-equal-height-column av-align-bottom avia-full-stretch  column-top-margin'     ><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5ql6kuk-516fd23c692be26fdc5c9dd4794fad4f\">\n#top .hr.av-5ql6kuk-516fd23c692be26fdc5c9dd4794fad4f{\nmargin-top:0px;\nmargin-bottom:208px;\n}\n.hr.av-5ql6kuk-516fd23c692be26fdc5c9dd4794fad4f .hr-inner{\nwidth:50px;\n}\n<\/style>\n<div  class='hr av-5ql6kuk-516fd23c692be26fdc5c9dd4794fad4f hr-custom  avia-builder-el-8  el_after_av_one_half  avia-builder-el-last  av-desktop-hide av-medium-hide hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-none'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-2odfi24-ced49d8b383751de9b7e2f17e093ebfe main_color avia-section-default avia-no-border-styling  avia-builder-el-9  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-19120'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-7ijlvw-ece09eb4de6635b77c01a39cdf3bdcb3 av_one_half  avia-builder-el-10  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-hide-on-mobile  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m42ld3zz-446b8604d6df48bf247d2cbfa320cb9d\">\n.avia-image-container.av-m42ld3zz-446b8604d6df48bf247d2cbfa320cb9d{\nposition:relative;\ntop:100px;\n}\n.avia-image-container.av-m42ld3zz-446b8604d6df48bf247d2cbfa320cb9d img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-m42ld3zz-446b8604d6df48bf247d2cbfa320cb9d .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-m42ld3zz-446b8604d6df48bf247d2cbfa320cb9d av-styling- avia-align-center  avia-builder-el-11  avia-builder-el-no-sibling  av-custom-positioned'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-19079 avia-img-lazy-loading-not-19079 avia_image ' src=\"https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image1.png\" alt='' title='AM Image1'  height=\"768\" width=\"1376\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image1.png 1376w, https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image1-300x167.png 300w, https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image1-1030x575.png 1030w, https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image1-768x429.png 768w, https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image1-705x393.png 705w\" sizes=\"(max-width: 1376px) 100vw, 1376px\" \/><\/div><\/div><\/div><\/div><div  class='flex_column av-1kfpygc-679c6be3186d3c98a33dc0ca81b0e065 av_one_half  avia-builder-el-12  el_after_av_one_half  avia-builder-el-last  flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-65w53co-ea19f4d39baf067b8ff73dabf88943dd\">\n#top .av-special-heading.av-65w53co-ea19f4d39baf067b8ff73dabf88943dd{\npadding-bottom:20px;\n}\nbody .av-special-heading.av-65w53co-ea19f4d39baf067b8ff73dabf88943dd .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-65w53co-ea19f4d39baf067b8ff73dabf88943dd .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-65w53co-ea19f4d39baf067b8ff73dabf88943dd av-special-heading-h2 blockquote modern-quote  avia-builder-el-13  el_before_av_iconlist  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >O que oferecemos<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4848qqw-6bfe350f46a09d103dd90a7fbcfdeab6\">\n#top .avia-icon-list-container.av-m4848qqw-6bfe350f46a09d103dd90a7fbcfdeab6 .iconlist_icon{\nbackground-color:#ff0c85;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4848qqw-6bfe350f46a09d103dd90a7fbcfdeab6  avia-builder-el-14  el_after_av_heading  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4848qqw-6bfe350f46a09d103dd90a7fbcfdeab6 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-2ftx43w-5bbe5358f6bd3a05aacd1fdc6d82005f avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p data-renderer-start-pos=\"466\">Uma equipa completa desde o <strong>primeiro momento<\/strong><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-25zm20c-e86e3f0042878306b1cad12852b2a7ba avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue88e' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p data-renderer-start-pos=\"516\">Modelo de atendimento com estrutura de <strong>indicadores-chave para medir o sucesso e o impacto das nossas a\u00e7\u00f5es<\/strong>. Porque o que n\u00e3o \u00e9 medido n\u00e3o pode ser melhorado. <\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1qttzrg-7b35d6910af7f69594cad3c7464d6961 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue8dd' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p data-renderer-start-pos=\"673\">Melhorias no Time to Market para reduzir o tempo de lan\u00e7amento de novas funcionalidades, <strong>garantindo que o seu neg\u00f3cio est\u00e1 sempre na vanguarda<\/strong>, com entregas r\u00e1pidas e eficientes<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1aj5g98-6827d67fcf1f57006346cbaf99c95712 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue88b' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p data-renderer-start-pos=\"862\"><strong>Redu\u00e7\u00e3o<\/strong> de custos<\/p>\n<p data-renderer-start-pos=\"885\">\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-unw1bg-4af6945e20fd0349e9212cf1d619e76d avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p data-renderer-start-pos=\"889\">Aumento da <strong>qualidade<\/strong> e melhoria da perce\u00e7\u00e3o do <strong>servi\u00e7o<\/strong><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m42lfu4f-38bcd38b354e686fb72c0c5fcc0b96bb\">\n.avia-section.av-m42lfu4f-38bcd38b354e686fb72c0c5fcc0b96bb{\nbackground-color:#330032;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-m42lfu4f-38bcd38b354e686fb72c0c5fcc0b96bb main_color avia-section-default avia-no-border-styling  avia-builder-el-15  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-19120'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-z72y8c-5f7da2a11f3012fea09f9f45c02a7e7e av_one_half  avia-builder-el-16  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3r42rfl-605df2e16d74081aea820ef61948779d\">\n#top .av-special-heading.av-m3r42rfl-605df2e16d74081aea820ef61948779d{\npadding-bottom:20px;\ncolor:#ff0c85;\n}\nbody .av-special-heading.av-m3r42rfl-605df2e16d74081aea820ef61948779d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m3r42rfl-605df2e16d74081aea820ef61948779d .special-heading-inner-border{\nborder-color:#ff0c85;\n}\n.av-special-heading.av-m3r42rfl-605df2e16d74081aea820ef61948779d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m3r42rfl-605df2e16d74081aea820ef61948779d av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-17  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >O nosso compromisso<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4849abr-629fc1a0042b9e9a58c22e42650b6c1b\">\n#top .av_textblock_section.av-m4849abr-629fc1a0042b9e9a58c22e42650b6c1b .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-m4849abr-629fc1a0042b9e9a58c22e42650b6c1b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><ul class=\"ak-ul\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"986\">Interven\u00e7\u00e3o garantida e <strong>tempo de restaura\u00e7\u00e3o<\/strong><\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1043\">N\u00edvel quantitativo de manuten\u00e7\u00e3o e escalabilidade<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1102\"><strong>Melhoria cont\u00ednua<\/strong> para identificar lacunas<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1147\"><strong>Inova\u00e7\u00e3o<\/strong> e vigil\u00e2ncia tecnol\u00f3gica<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1190\">Gest\u00e3o de riscos com plano de <strong>a\u00e7\u00e3o de mitiga\u00e7\u00e3o<\/strong><\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1249\">Plano de <strong>qualidade de servi\u00e7o<\/strong> e automatiza\u00e7\u00e3o de processos<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1314\">Conformidade com<strong> ISO 9001, ISO 27001, ISO 20000, melhores pr\u00e1ticas ITIL<\/strong><\/p>\n<\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div><div  class='flex_column av-qie3bg-497f3e0b06fb3b8273d56feb23149ed1 av_one_half  avia-builder-el-19  el_after_av_one_half  avia-builder-el-last  flex_column_div av-hide-on-mobile  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m42lemtz-c65a4271944bb34e695fbd9149517678\">\n.avia-image-container.av-m42lemtz-c65a4271944bb34e695fbd9149517678{\nposition:relative;\ntop:130px;\n}\n.avia-image-container.av-m42lemtz-c65a4271944bb34e695fbd9149517678 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-m42lemtz-c65a4271944bb34e695fbd9149517678 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-m42lemtz-c65a4271944bb34e695fbd9149517678 av-styling- avia-align-center  avia-builder-el-20  avia-builder-el-no-sibling  av-custom-positioned'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-19087 avia-img-lazy-loading-not-19087 avia_image ' src=\"https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image2.png\" alt='' title='AM Image2'  height=\"768\" width=\"1376\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image2.png 1376w, https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image2-300x167.png 300w, https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image2-1030x575.png 1030w, https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image2-768x429.png 768w, https:\/\/onizea.com\/wp-content\/uploads\/2025\/02\/AM-Image2-705x393.png 705w\" sizes=\"(max-width: 1376px) 100vw, 1376px\" \/><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3odhmhw-4598c520b3b399df714c7a4db11bdc31\">\n.avia-section.av-m3odhmhw-4598c520b3b399df714c7a4db11bdc31{\nbackground-color:#f2f2f2;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-m3odhmhw-4598c520b3b399df714c7a4db11bdc31 main_color avia-section-default avia-no-border-styling  avia-builder-el-21  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-19120'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4i5irth-c2b32aaf086233d44d0dfe58f29af112\">\n#top .av-special-heading.av-m4i5irth-c2b32aaf086233d44d0dfe58f29af112{\npadding-bottom:20px;\n}\nbody .av-special-heading.av-m4i5irth-c2b32aaf086233d44d0dfe58f29af112 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m4i5irth-c2b32aaf086233d44d0dfe58f29af112 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m4i5irth-c2b32aaf086233d44d0dfe58f29af112 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-22  el_before_av_one_third  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Elementos-chave do servi\u00e7o AM<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div class='flex_column_table av-m4icu6du-467a9e7e7e5090b5e22ca9ae93b7a59e sc-av_one_third av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4icu6du-467a9e7e7e5090b5e22ca9ae93b7a59e\">\n.flex_column.av-m4icu6du-467a9e7e7e5090b5e22ca9ae93b7a59e{\nborder-radius:20px 20px 20px 20px;\npadding:0 0 20px 0;\nbackground-color:#ffffff;\n}\n.avia_transform .flex_column.av-m4icu6du-467a9e7e7e5090b5e22ca9ae93b7a59e{\nanimation-duration:1.5s;\n}\n<\/style>\n<div  class='flex_column av-m4icu6du-467a9e7e7e5090b5e22ca9ae93b7a59e av_one_third  avia-builder-el-23  el_after_av_heading  el_before_av_one_third  first flex_column_table_cell av-equal-height-column av-align-top av-animated-generic top-to-bottom  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4icxdhn-8d3f4cae7588d761f7964b671b442683\">\n.iconbox.av-m4icxdhn-8d3f4cae7588d761f7964b671b442683 .iconbox_icon{\ncolor:#ff0c85;\n}\n#top #wrap_all .iconbox.av-m4icxdhn-8d3f4cae7588d761f7964b671b442683 .iconbox_content_title{\ncolor:#ff0c85;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-m4icxdhn-8d3f4cae7588d761f7964b671b442683 av-no-box  avia-builder-el-24  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: &lt;strong&gt;Organiza\u00e7\u00e3o&lt;\/strong&gt;\"><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue851' data-av_iconfont='entypo-fontello'><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" ><strong>Organiza\u00e7\u00e3o<\/strong><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>Equipa de desenvolvimento de servi\u00e7os principais de governa\u00e7\u00e3o<br \/>\nEquipa multifuncional (UI\/UX, equipa de testes, promessas,&#8230;)<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3xya59o-ac4f136ec6493b83fa4c1ed2f83df7cc\">\n.flex_column.av-3xya59o-ac4f136ec6493b83fa4c1ed2f83df7cc{\nborder-radius:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n.avia_transform .flex_column.av-3xya59o-ac4f136ec6493b83fa4c1ed2f83df7cc{\nanimation-duration:2s;\n}\n<\/style>\n<div  class='flex_column av-3xya59o-ac4f136ec6493b83fa4c1ed2f83df7cc av_one_third  avia-builder-el-25  el_after_av_one_third  el_before_av_one_third  flex_column_table_cell av-equal-height-column av-align-top av-animated-generic top-to-bottom  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4dlzcto-f8a19d003832063b66424f0711ac5c4b\">\n.iconbox.av-4dlzcto-f8a19d003832063b66424f0711ac5c4b .iconbox_icon{\ncolor:#ff0c85;\n}\n#top #wrap_all .iconbox.av-4dlzcto-f8a19d003832063b66424f0711ac5c4b .iconbox_content_title{\ncolor:#ff0c85;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-4dlzcto-f8a19d003832063b66424f0711ac5c4b av-no-box  avia-builder-el-26  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: &lt;strong&gt;Metodologia e plataforma&lt;\/strong&gt;\"><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue855' data-av_iconfont='entypo-fontello'><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" ><strong>Metodologia e plataforma<\/strong><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>AGILE<\/p>\n<p>ITIL<\/p>\n<p>Atlassian (Jira, Confluence, Trello, Bamboo,&#8230;) <br class=\"avia-permanent-lb\"><br class=\"avia-permanent-lb\"><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2xtxax8-5e5da1e8f7e941fb004ebc96694fed78\">\n.flex_column.av-2xtxax8-5e5da1e8f7e941fb004ebc96694fed78{\nborder-radius:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n.avia_transform .flex_column.av-2xtxax8-5e5da1e8f7e941fb004ebc96694fed78{\nanimation-duration:2.5s;\n}\n<\/style>\n<div  class='flex_column av-2xtxax8-5e5da1e8f7e941fb004ebc96694fed78 av_one_third  avia-builder-el-27  el_after_av_one_third  el_before_av_one_third  flex_column_table_cell av-equal-height-column av-align-top av-animated-generic top-to-bottom  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2eq9n7w-42b152cfe368f798343779d36ee06651\">\n.iconbox.av-2eq9n7w-42b152cfe368f798343779d36ee06651 .iconbox_icon{\ncolor:#ff0c85;\n}\n#top #wrap_all .iconbox.av-2eq9n7w-42b152cfe368f798343779d36ee06651 .iconbox_content_title{\ncolor:#ff0c85;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-2eq9n7w-42b152cfe368f798343779d36ee06651 av-no-box  avia-builder-el-28  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: &lt;strong&gt;Escalabilidade&lt;\/strong&gt;\"><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue8c5' data-av_iconfont='entypo-fontello'><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" ><strong>Escalabilidade<\/strong><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>Apoio ao utilizador Guardas Crescimento vertical (N\u00ba efetivo) Crescimento horizontal (N\u00ba esquadr\u00f5es)<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-1vuphcc-4c6e6c02e4ab391397cc2f8a830e06da sc-av_one_third av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1vuphcc-4c6e6c02e4ab391397cc2f8a830e06da\">\n#top .flex_column_table.av-equal-height-column-flextable.av-1vuphcc-4c6e6c02e4ab391397cc2f8a830e06da{\nmargin-top:40px;\nmargin-bottom:20px;\n}\n.flex_column.av-1vuphcc-4c6e6c02e4ab391397cc2f8a830e06da{\nborder-radius:20px 20px 20px 20px;\npadding:0 0 97px 0;\nbackground-color:#ffffff;\n}\n.avia_transform .flex_column.av-1vuphcc-4c6e6c02e4ab391397cc2f8a830e06da{\nanimation-duration:3s;\n}\n<\/style>\n<div  class='flex_column av-1vuphcc-4c6e6c02e4ab391397cc2f8a830e06da av_one_third  avia-builder-el-29  el_after_av_one_third  el_before_av_one_third  first flex_column_table_cell av-equal-height-column av-align-top av-animated-generic top-to-bottom  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1phwlkc-6c6025c14f887ca07bf30d14b64cc0a1\">\n.iconbox.av-1phwlkc-6c6025c14f887ca07bf30d14b64cc0a1 .iconbox_icon{\ncolor:#ff0c85;\n}\n#top #wrap_all .iconbox.av-1phwlkc-6c6025c14f887ca07bf30d14b64cc0a1 .iconbox_content_title{\ncolor:#ff0c85;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1phwlkc-6c6025c14f887ca07bf30d14b64cc0a1 av-no-box  avia-builder-el-30  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: &lt;strong&gt;Modelo de relacionamento&lt;\/strong&gt;\"><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue8c2' data-av_iconfont='entypo-fontello'><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" ><strong>Modelo de relacionamento<\/strong><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p style=\"text-align: center;\">Estrat\u00e9gico<\/p>\n<p style=\"text-align: center;\">T\u00e1tico<\/p>\n<p style=\"text-align: center;\">Operacional<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-itf8p8-47036cacf56410d224d561f4cfe64937\">\n#top .flex_column_table.av-equal-height-column-flextable.av-itf8p8-47036cacf56410d224d561f4cfe64937{\nmargin-top:40px;\nmargin-bottom:20px;\n}\n.avia_transform .flex_column.av-itf8p8-47036cacf56410d224d561f4cfe64937{\nanimation-duration:10s;\n}\n<\/style>\n<div  class='flex_column av-itf8p8-47036cacf56410d224d561f4cfe64937 av_one_third  avia-builder-el-31  el_after_av_one_third  el_before_av_one_third  flex_column_table_cell av-equal-height-column av-align-top av-animated-generic fade-in av-hide-on-mobile  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4ic9hc7-d15d325c535abafeef2f4a96eab5abb5\">\n.avia-image-container.av-m4ic9hc7-d15d325c535abafeef2f4a96eab5abb5 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-m4ic9hc7-d15d325c535abafeef2f4a96eab5abb5 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-m4ic9hc7-d15d325c535abafeef2f4a96eab5abb5 av-styling- avia-align-center  avia-builder-el-32  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-3338 avia-img-lazy-loading-not-3338 avia_image ' src=\"https:\/\/onizea.com\/wp-content\/uploads\/2023\/06\/cropped-favicon-2.png\" alt='' title='cropped-favicon-2.png'  height=\"512\" width=\"512\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/onizea.com\/wp-content\/uploads\/2023\/06\/cropped-favicon-2.png 512w, https:\/\/onizea.com\/wp-content\/uploads\/2023\/06\/cropped-favicon-2-300x300.png 300w, https:\/\/onizea.com\/wp-content\/uploads\/2023\/06\/cropped-favicon-2-80x80.png 80w, https:\/\/onizea.com\/wp-content\/uploads\/2023\/06\/cropped-favicon-2-36x36.png 36w, https:\/\/onizea.com\/wp-content\/uploads\/2023\/06\/cropped-favicon-2-180x180.png 180w, https:\/\/onizea.com\/wp-content\/uploads\/2023\/06\/cropped-favicon-2-270x270.png 270w, https:\/\/onizea.com\/wp-content\/uploads\/2023\/06\/cropped-favicon-2-192x192.png 192w, https:\/\/onizea.com\/wp-content\/uploads\/2023\/06\/cropped-favicon-2-32x32.png 32w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-14og59o-6f49e7a73b8fd1e0ccb62267487e3a48\">\n#top .flex_column_table.av-equal-height-column-flextable.av-14og59o-6f49e7a73b8fd1e0ccb62267487e3a48{\nmargin-top:40px;\nmargin-bottom:20px;\n}\n.flex_column.av-14og59o-6f49e7a73b8fd1e0ccb62267487e3a48{\nborder-radius:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n.avia_transform .flex_column.av-14og59o-6f49e7a73b8fd1e0ccb62267487e3a48{\nanimation-duration:3.5s;\n}\n<\/style>\n<div  class='flex_column av-14og59o-6f49e7a73b8fd1e0ccb62267487e3a48 av_one_third  avia-builder-el-33  el_after_av_one_third  el_before_av_one_full  flex_column_table_cell av-equal-height-column av-align-top av-animated-generic top-to-bottom  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-skmugc-76a101377209a877a53388e509df75cb\">\n.iconbox.av-skmugc-76a101377209a877a53388e509df75cb .iconbox_icon{\ncolor:#ff0c85;\n}\n#top #wrap_all .iconbox.av-skmugc-76a101377209a877a53388e509df75cb .iconbox_content_title{\ncolor:#ff0c85;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-skmugc-76a101377209a877a53388e509df75cb av-no-box  avia-builder-el-34  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: &lt;strong&gt;SLA\u2019s e sistema de monitoriza\u00e7\u00e3o &lt;\/strong&gt;\"><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue8ab' data-av_iconfont='entypo-fontello'><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" ><strong>SLA\u2019s e sistema de monitoriza\u00e7\u00e3o <\/strong><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>KGI&#8217;s<\/p>\n<p>KPI&#8217;s<\/p>\n<p>KMI&#8217;s<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1602syg-d79bba16eb5d8f21cf10eedd6720d039\">\n.flex_column.av-1602syg-d79bba16eb5d8f21cf10eedd6720d039{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-1602syg-d79bba16eb5d8f21cf10eedd6720d039 av_one_full  avia-builder-el-35  el_after_av_one_third  el_before_av_hr  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-m3odhvxg-60a3e62cb82874a1be52efcdee4a68fc '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Queremos oferecer-lhe <strong>o nosso compromisso cont\u00ednuo<\/strong> para garantir que as suas aplica\u00e7\u00f5es est\u00e3o sempre seguras, eficientes e prontas para o futuro. Porque sabemos que o sucesso do seu neg\u00f3cio depende do perfeito funcionamento das suas aplica\u00e7\u00f5es. <strong>N\u00e3o o vamos deixar para tr\u00e1s.<\/strong><\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2xkdg8-b2bc178525114347f507c47cf79b17c8\">\n#top .hr.hr-invisible.av-2xkdg8-b2bc178525114347f507c47cf79b17c8{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-2xkdg8-b2bc178525114347f507c47cf79b17c8 hr-invisible  avia-builder-el-37  el_after_av_one_full  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5'  class='avia-section av-m4gyonp6-2dbb379afa9dbbab9fe1955f375ba99f main_color avia-section-default avia-no-border-styling  avia-builder-el-38  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container 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